Your customers don’t like to call anymore, and they won’t even answer the phone!
With Presence AI, you become instantly available 24/7 over text messaging using your existing landline phone number (or a new dedicated texting number). Presence AI answers customers instantly, making their experience a great one every time. In fact, the average customer response rate with Presence AI is above 85%.
Your team can always jump in to send and receive texts (and images) directly. What’s more, our AI-first dashboard lets you view every conversation in real time—so you can see every message your team or AI has exchanged with your customers.
Presence AI integrates directly with MINDBODY and Booker. That means bookings, reschedulings, confirmations, and cancellations automatically save right into your booking system. Plus, phone numbers link customers to their MINDBODY or Booker profile—meaning they don’t have to make an extra username or password.
Presence AI’s rebooking reminders bring back customers who haven’t visited in a while. You can even generate new reviews automatically by sending customers satisfaction surveys right after their visit.
Missed calls turn into texting conversations, and with our visual voicemail feature, you’ll be able to read voicemails and reply by text with ease.
For multi-location franchises and enterprise businesses, Presence AI offers powerful dashboard tools so teams can manage many locations at once. Our Analytics tools ensure you always know what Presence AI has done for you.
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