More than 2,000 MINDBODY businesses—from individual studios to multi-location brands like Orangetheory Fitness, TITLE Boxing Club, CorePower Yoga, and WellBiz Brands—use Listen360 to gather real-time feedback from their clients. A simple, two-question survey is automatically sent via email when a client checks in for a class or appointment through MINDBODY. You'll have the ability to quickly and privately resolve client issues, improving your retention rate, while happy clients are invited to post glowing reviews on Google and Facebook.
In-depth reports highlight your key differentiators, top team members and the aspects of your business that are delighting clients. You'll also receive the operational insights you need in order to consistently improve the client experience you provide. In the background, your online reputation gets a boost as fresh, positive reviews appear on your Google and Facebook pages. You can even stream testimonials directly to your Facebook page and website.
Listen360 was designed to help you stay in sync with your clients, deliver a superior customer experience and build a better, more profitable business. Try it for free for 30 days and experience the benefits firsthand.
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