- Annual Contract
AskNicely enables service businesses to identify gaps in the customer experience and allows employees to continually improve based on direct feedback from customers.
With AskNicely, you can create a culture of continuous feedback. Automatically collect feedback from every customer, at any point in the customer journey, on any channel (email, web, SMS), using the Net Promoter Score (NPS) framework. Empower every team member with the feedback they need to make every experience great. Automate customer reviews, referrals, and retention. Use workflow tools to turn feedback into reviews that boost your Google rating and case studies that win new business. Boost retention by automating follow up with at-risk accounts.
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